What you should know about fast food

Friday, April 01, 2011

3:50 PM

This is not an April fools joke! This is my first post. Enjoy!

What you should know about Fast Food

So long as you are living in the USA, regard less of your age, color, or ethnic background, there are a few names which are associated with fast food that you can relate to. For some of us we are familiar with the food, the service and the experiences as a whole.

There are over 20 observations I made over the two years I was a manager with one of the largest fast food chains. I guess the question that you have after reading that line is, which one? I would prefer to not name the company at this time. However, I suggest that you read and make a guess. I promise you will be surprised at what you will learn.

One of my observations is:

The food is tasty so long as the products are fresh.

Fresh, properly cooked products if served within the required hold times are tasty and irresistible. In order to maintain quality, health and safety, certain products such as chicken, fish and salads with tomatoes, eggs and cheese, should be discarded once the hold time would have expired. Is this being done? Since I am not in the system, if I felt like eating this kind of food, which I would do probably once every 10 days or so, I would make a mental note of the amount of people in the dining room and the number of vehicles in the Drive-Thur if any. If I do not see a total of at least seven customers my decision is easy. I would place my order and ask that it be made fresh. I would point out that I would not mind waiting. When I have to make such a decision I would consider the fact that I may have to wait a little longer than the time they give to me because of the likely hood that they may forget me. When such happens I would go on the inside to get my food. I will address this further in another post. The inside experience is interesting at times. This is so surreal as I type, it is as if I can hear the front register operator telling the team in the Drive-Thur a customer who was waiting is here for her food. It is as if they have some sort of competition among themselves. Well, the truth is, there is competition. However, the register operator's duty is listen to the complaint without interrupting apologize for the problem and communicate the situation to the manager. Mind you, such a situation is not a norm. Nevertheless, I promise you that you would enjoy every bite of your meal.

A probable sign that your food may be fresh is more than three people in the dining room and three or more cars lined up in the Drive-Thur to place an order. I say this because it is more than likely that the call would have been made to drop products because there are x amount of guess.

As it relates to Salads, they should be trashed after 24 hours. Do they do this? You can tell if was during the lunch period by looking for the brown edges of the lettuce. I am sure you would know what to do if you were to have such an experience. I suggest you drain your salad before you add the dressing. There should be no water in your salad, however, because the proper procedures were not followed this problem exists at some stores. One customer's view was that the water in it is a sign that the lettuce was washed. Unfortunately others do not share her view. They simply wanted their money back or had their salad replaced.

I trust that you found my first post to be informative. I look forward to your comments. Any idea as to  which fast food giant I am referring to?
Oh before i go, be sure to read my sports and Inspirational posts Saturday and Sunday respectively. On Monday I will discuss, how to place an order.

Thank you

Nickey

Blessings